Unified Communications

How to Connect Zoom and Microsoft Teams in 2024

Explore how to connect Zoom and Microsoft Teams, with insights into each platform's strengths and a guide on integrating their functionalities for a unified collaboration experience.
Dominic Kent
Dominic Kent is a content marketer specializing in unified communications and contact centers.
Connect Zoom and Microsoft Teams

Looking for a way to connect Zoom and Microsoft Teams?

In one corner, Microsoft Teams offers a sensational addition to the Microsoft 365 stack. You get messaging, file sharing, and video conferencing in a neat productivity stack. 

In the other corner, there's Zoom, delivering HD web conferencing - and now with messaging and channel-based working thrown in too.

So, how do you choose between these two amazing tools?

Easy, you don’t. 

You can connect them instead. 

In this post, we walk through:

  1. Is Zoom better than Microsoft Teams?
  2. How to connect Microsoft Teams and Zoom
  3. How do I link my Zoom to Microsoft Teams?
  4. Using the Zoom and Microsoft Teams Integration
  5. The Zoom Meetings Bot
  6. Can Zoom and Microsoft Teams work together?
  7. A better way to connect Microsoft Teams and Zoom

If you don't want to read through this post and just want to connect Teams and Zoom, learn more about chat interop here.

Is Zoom better than Microsoft Teams?

If you're asking the question Is Zoom better than Microsoft Teams? then the better question is whether one is more suitable for you.

Both Microsoft Teams and Zoom have their positives and negatives to consider. There’s no easy answer to whether one option is better than the other. It all depends on what your company is looking for. 

Zoom offers excellent accessibility today. Users can choose how to format their video grids and galleries. There’s support for noise-canceling too. This reduces the distractions in a meeting room.

Microsoft Teams recently caught up with Zoom in the number of video streams you can see on a grid at once. Microsoft also has the Together mode feature.

Microsoft Teams together mode

This feature connects people in a virtual space for a unique collaboration experience. Microsoft also offers APIs to support call recording and contact center platforms. 

These are just a few features you could compare side by side.

In fact, let’s do just that.

Microsoft Teams vs Zoom comparison table

FeatureMicrosoft TeamsZoom
Audio calling Internal and External via Microsoft Business Phone and Direct Routing.Internal and External via Zoom Phone.
PSTN IntegrationYesCountries outside the current native PSTN offering can use the Bring your Own Carrier model to move to Zoom Phone.
Video conferencingOne-to-one and multi-party. Virtual backgrounds available.One-to-one and multi-party. Virtual backgrounds available.
Smart meeting joinYesNo
Conversation channelsSearchable conversation channels with message threading, one-on-one chat, and group messaging.One-to-one and group messaging available with Zoom Team Chat. Message threading but no searchable chat.
Document collaborationAvailable through Microsoft 365 integrations and third-party apps.Only available with third-party apps and integrations.
File and screen sharingYes, with audio, video, and screen recording.Yes, with audio, video, and screen recording.
Breakout roomsOn the roadmap for a future update.Support for up to 50 separate sessions.
InteroperabilityInterop available with Google Chat and Zoom Team Chat.Interop available with Microsoft Teams.
Productivity featuresIn-line translation, bookmarking and slash commands, Microsoft immersive reader, and company Wikis.Integrations with leading tools, including Microsoft 365 apps.
Webinars/ broadcastingLive events for webinars and broadcasting.Webinars and town hall conferences
Privacy ShieldEU-US and Swiss-USEU-US
File sharingFile sharing with a limit of 100GB per file. Screen sharing is also available.File sharing with a limit of 512MB per file. Screen sharing also available

How to connect Microsoft Teams and Zoom

Zoom has its own in-built connectors for Slack, Webex, and even Microsoft Teams. You can find the current Zoom integration for Microsoft Teams in the app store. 

This solution allows users to start or join scheduled meetings through bot commands or a tab. Tabs are productivity tools in the Microsoft Teams UI. 

You’ll need:

  • A Microsoft Teams account
  • A Zoom account
  • Zoom admin controls

If you have all those things, you're almost there. 

Log in to your Microsoft Teams account and click Install on the Zoom integration. Then, choose Authorize. 

How do I link my Zoom to Microsoft Teams?

Once you’ve installed the Zoom app, you can link Zoom to Microsoft Teams. Click the down arrow next to Add and click Add to a Team.

Zoom app in Teams app store

From there, search for and select the channel or team you want to use the integration in, and click Set up a bot. This will install the Zoom Bot and Zoom Tab for Microsoft Teams. Follow the user wizard to get everything configured. 

What if you want to install the integration for all users at once?

To do this, you’ll need to use the MS Graph API. You’ll need a little developer knowledge to get your head around this.

Using the Zoom and Microsoft Teams Integration

Once you've finished installing, you can start using the Zoom and Microsoft Teams integration.

When you first launch Microsoft Teams after installing Teams, log into both accounts. 

Don’t worry; you only have to do that once. 

Once you’re in Microsoft Teams, click the Zoom icon and click My Meetings. Click on Sign in to access Zoom and start using the integration. 

With the Zoom Meetings tab on Microsoft Teams, you can schedule meetings with anyone else in your team that also has Zoom. 

To start a meeting, click on the Zoom Meetings icon, and click My Meetings, then Start a Meeting. 

Start Zoom meeting in Microsoft Teams

A pop-up tab will appear that allows you to search for the people you want to include in your meeting. Once selected, hit the Start button. 

Start Zoom meeting in Microsoft Teams

Your participants will get a notification telling them that you’ve asked to start a Zoom Meeting. 

You can also click on Schedule a Meeting in the Zoom tab to arrange a conversation for later. This will bring up a window that asks you to enter the meeting topic, anyone you want to add to the meeting, and the start/end time. You can also add a password to the meeting if you want to make it more secure. 

Once you schedule your meeting, it will appear on your Microsoft Exchange Calendar.

The Zoom meetings bot

When you add the Zoom integration to Microsoft Teams, you get two things, the Zoom meeting tab and the Zoom bot. The tab is great for launching and scheduling meetings. It also gives you the option to instantly share your screen. 

The Zoom meetings bot also offers easy access to Zoom functionality with @mentioning. 

Once you’ve installed Zoom bot, type @Zoom into the Teams messaging field to get a list of all available commands. If you want to:

  • Start a meeting with a specific topic: Type @Zoom, select Zoom Meetings, and type start. Remember to use a name for your session. 
  • Join a meeting: Type @Zoom and select the Zoom Meetings bot, then type Join. You'll need the Meeting ID of the conference you want to join. 

When your meeting ends, your bot will post a summary and recording link in your Microsoft Teams chat. 

Can Zoom and Microsoft Teams work together?

Yes, Zoom and Microsoft Teams work together.

You can use the Zoom integration in the Microsoft Teams app store, or the Zoom Meetings bot.

You can launch meetings with the Microsoft Teams tab or bot. 

Users can also join Microsoft Teams meetings from Zoom Rooms.

To join a Microsoft Teams meeting from a Zoom room, sign into the Zoom web portal. Click Room Management, then Zoom Rooms. Choose Account Settings and click the Meeting tab.

Toggle the Support 3rd party conferencing dial-in option on.

On the Meeting Settings tab make sure Support 3rd party conferencing dial-in is on.

Once the setting is enabled for your Zoom Room, send the room an invite. The invite must include the SIP address and meeting ID of the Microsoft Teams meeting. 

Users can schedule conversations on Zoom through Microsoft Teams too. 

Connecting Zoom Rooms to Microsoft Teams

If you use Zoom in your meeting rooms but rolled out Microsoft Teams for remote workers, you need a method of connecting the two together.

You can connect your Zoom in-room devices to your Teams virtual meeting rooms using OneMeeting.

OneMeeting uses Pexip’s video interoperability service to connect your meeting room with Microsoft Teams at home.

This means everyone joins the same meeting from either Zoom or Microsoft Teams. You get one interface and one management suite.

Join a Zoom meeting from a Microsoft Teams Room

You can’t join a Zoom meeting from a Microsoft Teams room yet. However, this feature is coming soon.

Brennon Kwok of UC Primer has preview access to join a Zoom meeting from a Microsoft Teams Room and runs through the current workflow here.

If you want to combine Microsoft Teams and Zoom Team Chat, there’s an option for this too. You can link both chat systems through Mio - a better way to connect Zoom and Microsoft Teams.

Teams and Zoom interoperability

Combine all the benefits of Microsoft Teams and Zoom Team Chat into one environment with Mio

Mio syncs the conversations your employees have on Microsoft Teams and Zoom. Once installed behind the scenes, our tech translates your Teams messages to Zoom Team Chat—and vice versa. 

By embracing message interoperability between your two favorite platforms, your users can:

  • Stop switching apps to communicate: Everyone can use the messaging app they prefer. No-one has to switch to new software or risk being out of the loop.
  • Reduce information silos: There’s less risk of files and conversations going missing. Mio connects your conversations and people. Everyone stays on the same page.
  • Browse and join any channel: Synchronize channels so you and your colleagues are always on the same page.

Mio supports more than just chat. Your employees can share emojis, files, and links too. 

Here’s how you can have both

Mio supports Teams and Zoom interoperability.

This means you’ll be able to stay in Microsoft Teams and send messages to users in Zoom Team Chat.

And the same is true vice versa! Your users who prefer Zoom Team Chat can stay in Zoom and message users on Microsoft Teams.

Learn more about Zoom Team Chat interoperability here.

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